Terms & Conditions

Welcome to Evenuel!

These Terms and Conditions govern your access to and use of our website (www.evenuel.com) and the purchase of wholesale apparel from our platform. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.



1. Eligibility

Evenuel is a wholesale-only platform. Purchases are restricted to valid retail businesses with the intent to resell our products.

By placing an order, you confirm that you have a valid business license and resale permit, if required by your jurisdiction.



2. Ordering Process

  • Minimum Order Requirement: Orders may be subject to a minimum purchase amount, which will be clearly stated on our website.

  • Order Accuracy: It is your responsibility to ensure that all order details (styles, quantities, sizes) are correct before submitting your purchase.

  • Order Confirmation: Once an order is placed, you will receive an email confirmation. However, order acceptance is subject to stock availability and approval by Evenuel.

  • Order Cancellations: Buyers can cancel within 30 minutes of placing an order. After this timeframe, they must contact customer service for further assistance.



3. Payment Terms

  • Accepted Payment Methods: We accept credit cards and other payment methods as specified at checkout.

  • Payment in Full: All orders must be paid in full at the time of purchase unless otherwise agreed upon.

  • Net Terms for Established Buyers: We may offer net payment terms to businesses, subject to credit checks and payment history.

  • Late Fees: Late payments under net terms may be subject to penalties and interest charges as outlined in your agreement.



4. Shipping & Delivery

  • Shipping Costs: Shipping fees are based on order weight, size, and delivery destination and will be calculated at checkout.

  • Estimated Delivery Time: We provide estimated delivery windows, but delays may occur due to carrier issues, customs, or other unforeseen circumstances.

  • Risk of Loss & Damage: Once an order leaves our warehouse, the risk of loss or damage transfers to you. We recommend purchasing shipping insurance if needed.

  • International Orders: Duties, taxes, and customs fees for international shipments are the buyer’s responsibility.



5. Returns & Exchanges

Details on our return policy will be available on a separate page on our website.



6. Intellectual Property

  • All content on the Evenuel website, including product descriptions, images, branding, and logos, is the intellectual property of Evenuel.

  • Unauthorized use, reproduction, or distribution of our materials without written consent is strictly prohibited.



7. User Data & Privacy Compliance

  • Evenuel collects and processes personal data in compliance with GDPR, CCPA, and other applicable data protection laws.

  • By using this website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.



8. Marketing Communications & Email Consent

  • By creating an account or subscribing to our newsletter, you agree to receive marketing communications from Evenuel.

  • You may opt out at any time by clicking the unsubscribe link in our emails or contacting us at info@evenuel.com.



9. Limitation of Liability

Evenuel is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website.

  • Delays, shipping issues, or third-party service disruptions.

  • Loss of profits, business, or goodwill resulting from our products.

  • Our maximum liability, under any circumstance, is limited to the amount paid for the order in dispute.



10. Dispute Resolution

  • Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiation.

  • If no resolution is reached, the dispute shall be resolved through binding arbitration in Los Angeles, California.



11. Account Termination

We reserve the right to suspend or terminate your account at any time if we suspect:

  • Fraudulent activity or misuse of our website.

  • Non-compliance with these Terms.

  • Violation of payment agreements or chargebacks.



12. Governing Law

  • These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

  • Any disputes arising from these Terms will be subject to exclusive jurisdiction in California courts.



13. Amendments & Updates

  • Evenuel reserves the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our site constitutes acceptance of the revised Terms.



14. Contact Information

For questions regarding these Terms, please contact us at:

Email: info@evenuel.com
Address: 1016 Towne Ave, #103, Los Angeles, CA 90021

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