Shipping Policy

Domestic Shipping

• Processing Time: Orders are typically processed within 1-3 business days, but processing times may be longer during peak seasons.

• Shipping Methods: We offer a variety of shipping methods at different price points, including:

  • Flat rate shipping for smaller orders.

  • Expedited shipping options (1-2 day air, etc.).

• Delivery Times: Estimated delivery times vary depending on the shipping method selected. These estimates are not guarantees, as delays may occur due to carrier issues or unforeseen circumstances.

• Order Tracking: Customers will receive a tracking number via email once their order has shipped.

International Shipping

• Customers are responsible for any import duties, taxes, and customs fees imposed by their country.

• We provide delivery to freight forwarders and cargo companies located near the Garment District of Los Angeles for international customers.

• For additional international shipping inquiries, please contact us at info@evenuel.com.

Additional Information

• Weekend & Holiday Orders: Orders placed over the weekend or on holidays will be processed on the next business day.

• Order Cut-off Time: Orders received by 2 PM PST will be processed the same day. Orders received after 2 PM PST will be processed on the next business day.

• Returns Policy: Please refer to our Return Policy page for details.

Order Tracking

You will receive a tracking number via email once your order has shipped. This tracking number will allow you to monitor your shipment’s progress.